If your mobile device has an issue that you need to be repaired, Quick-Fix Mobile can help there's no problem we can't help you with. We guarantee you a fast turnaround on your repair, free return delivery and a one year warranty on most repairs. We also offer a range of refurbished phones, and we are shortly introducing a customising phone service.
We have put together a guide to using all of our services below.
Booking A Repair
First pick from an iPhone or iPad repair option, which is found in the book a repair section. this will then take you into an extensive list of Iphone or iPad models. From here, you can choose your device, click on your device.
Once you selected your device, you will be presented with a list of repairs available for the device.
Find the service you require and click on the icon to find out more and add to your basket by clicking "add to basket". From here you will then be directed to a checkout screen this will show you the total price of your repair if your happy to proceed to fill in your details that are required and pick your preferred payment option then click on check out now to pay. If you're unsure what the problem with your device, you can click on diagnostic repair where we will determine what is wrong with your device. We will then contact you and provide a report on the appropriate repair and cost for your device. We will then ask if you wish to go ahead with the necessary repairs. If you choose for us to continue with the repair, the price of the diagnostic service will be deducted from the repair price.
Most repairs come with a one year warranty against our parts and labour, for more information click on FAQ or our warranty terms. We also operate a no fix no fee policy. Terms and conditions apply.
Sending Your Device
Once you have paid for your repair then package your phone safely and securely and send the device to us, we recommend using Royal Mail special delivery as it is a tracked and insured service for your phone. We ourselves use this service for all our return deliveries, we do not charge you for this service. We use this service because it is both fast, tracked and insures your device as well we will send you an email giving you tracking information.
At Quick-Fix mobile you can also purchase quality refurbished phones, just simply click on the refurbished phone section to select the product you would like to browse. From here you can choose the model, network, colour, memory size, Grade you require.
Close your item add it to the basket and continue to the checkout, fill out the form with your details choose your payment option then use the checkout now to pay for your item.
All deliveries are free, and orders are usually dispatched quickly after payment (within 3 working days for refurbished phones) using next day delivery; so you will receive your shopping as soon as possible!
Mobile Phone Customisation Service
We now also offer a customisation service for your device. This enables you to change the appearance of your device completely and you can stand out from the crowd. If you are interested in this service please use the contact form and we can advise you on colours and design for your device.
This is to ensure that experience using the website is the best possible.
You can find out more about the cookies we use by reading our cookie declaration.
What are cookies? Cookies are small files stored in your web browser to help the website interact with you. Without cookies, every time you visit a new page the website thinks you are a new visitor. This would mean for example shopping baskets would empty each time you clicked onto a new page. If you would like to read more about cookies , Wikipedia has a detailed article.
What if I do not want cookies stored on my browser? You can block cookies via your web browser. You can find out specific instructions for your browser via Google. Please note though we provide no guarantee against unexpected results should you choose to block cookies on this website.
What cookies do you store on my browser? Details of the cookies we use on this site are listed below:
CookieMessage - This records the answer you gave regarding accepting our cookies. Without this the cookie notification would pop up every time you went to a new page. Expires in 180 days
PHPSESSID - Allows the website to function correctly such as retaining a shopping basket. Expires when browser shutdown.
trackingcode - If you visited us by clicking on a link on a site e.g. an advert. We sometimes store the origin of your click so we can monitor which marketing is most effective.
Occasionally the way third-party add-ons store cookies change. Because of this the list above may not always contain an exhaustive list of the cookies which are saved. We do regularly audit the cookies stored as a result of visiting our website.